Product claim

We stand behind the products we sell. If an item arrives faulty or develops a fault within its warranty period, we'll help you get it sorted.

To make a claim, please have the following ready:

• Your proof of purchase (receipt or order reference)
• The product name and a description of the fault
• Photos or a short video of the issue, if possible

Message us on WhatsApp with these details and our team will guide you through the next steps.